At The Ordinary BD, we value your privacy and provide you with the right to request the deletion of your personal data. If you wish to have your data removed from our systems, please review the following process and submit a request accordingly.
How to Request Data Deletion
To request the deletion of your personal data, please contact us using one of the following methods:
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Email: Send an email to support@theordinary.com.bd with the subject line "Data Deletion Request."
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Online Form: Fill out the data deletion request form available on our website.
Required Information
To process your request, please provide the following details:
- Full Name
- Email Address (used on our website)
- Reason for Request (optional)
- Any relevant account or order details
Processing Time
Once we receive your request, we will verify your identity and process the deletion within 7-14 business days. You will receive a confirmation email once the process is completed.
Important Notes
- Data deletion requests are subject to legal and administrative requirements. Some data may be retained as required by law or for security purposes.
- Once deleted, your account and associated data cannot be restored.
- Transactional records related to purchases may be retained for tax or regulatory compliance.
If you have any questions or concerns, please reach out to our support team at support@theordinary.com.bd.
